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Statutory

& Mandatory Training

Statutory & Mandatory training covers the essential subjects every healthcare worker must complete to meet legal, regulatory and organisational requirements.

Here eGP Hub brings those core modules together in one place so teams can stay compliant, safe and inspection-ready without juggling multiple providers.
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2000+

Professionals Trained

19 Courses

Moving and Handling

Essential practical guidance to reduce injury risk and promote safe movement techniques in everyday primary

  • 1 Hour

Fire Safety

Understand fire risks, prevention measures, and your responsibilities to keep patients, colleagues, and premises safe.

  • 1 Hour

Equality and Diversity

Promote fair, inclusive, and respectful care by understanding equality legislation and inclusive practice in healthcare.

  • 1 Hour

Infection Control

Learn how to prevent the spread of infection through effective hygiene, PPE use, and safe

  • 1 Hour

Safeguarding Children Level 1

An introduction to recognising safeguarding concerns and understanding your role in protecting children.

  • 1 Hour

Safeguarding Children Level 2

Develop confidence in identifying risk, responding appropriately, and sharing concerns within safeguarding frameworks.

  • 2 Hour

Safeguarding Children Level 3

Advanced safeguarding training focusing on risk assessment, decision-making, and inter-agency working.

  • 3 Hour

GDPR

Understand how to handle personal data lawfully, securely, and confidently within healthcare environments.

  • 1 Hour

Basic Life Support

Learn how to recognise cardiac arrest and deliver effective, timely life-saving interventions.

  • 1 Hour

Safeguarding Adults Level 1

Gain awareness of adult safeguarding principles and how to respond to concerns appropriately.

  • 1 Hour

Safeguarding Adults Level 2

Build skills to recognise abuse, assess risk, and take action to protect vulnerable adults.

  • 2 Hour

Preventing Radicalisation

Understand the Prevent duty and how to recognise and respond to signs of radicalisation in

  • 1 Hour

Conflict Resolution

Learn practical techniques to manage difficult conversations and reduce conflict in the workplace.

  • 1 Hour

Display Screen Equipment

Protect your health by learning how to set up workstations safely and reduce musculoskeletal strain.

  • 1 Hour

Health and Safety in Healthcare

Understand workplace hazards, risk assessments, and safe systems of work in healthcare settings.

  • 1 Hour

Mental Capacity Act / Consent

Learn practical techniques to manage difficult conversations and reduce conflict in the workplace.

  • 1 Hour

Control of Substances Hazardous to Health COSHH

Understand how to safely manage hazardous substances and reduce workplace risks.

  • 1 Hour

RIDDOR

Understand incident reporting requirements and your responsibilities following workplace accidents.

  • 1 Hour

DoLS Deprivation of Liberty Safeguards

Gain awareness of legal safeguards protecting individuals who lack capacity.

  • 1 hour

Statutory & Mandatory

Training

  • All staff working in health and care settings, clinical and non-clinical.
  • GP partners, salaried GPs and locums.
  • Nurses, HCAs and allied health professionals.
  • Nurses, HCAs and allied health professionals.

Why Statutory & Mandatory Training Matters in UK Healthcare

  • Helps organisations meet legal duties and CQC expectations.
  • Modules are aligned with CSTF where applicable.
  • Core Skills Training Framework (CSTF) requirements where applicable.
  • Reduces risk around patient safety, data protection, safeguarding and workplace health and safety.
  • Gives managers clear, central evidence that staff have completed required training and refreshers.

How the Statutory & Mandatory Training works

  • Statutory & Mandatory modules/courses on eGP Hub are delivered online through short, focused lessons that combine clear text explanations, visuals and scenario-based examples.
  • Many courses also include video content or interactive elements to bring real world situations to life and keep learning engaging for busy staff.
  • To qualify for a certificate, learners complete a short assessment at the end of each module, typically made up of quiz questions or simple case-based checks of understanding.
  • The assessment must be passed to receive the eGP Hub certificate, and learners can usually revisit the content and re take the quiz if they need to improve their score.

Certificates & records

Certificates are available instantly, stored in the learner’s account and exportable for CQC inspections, internal audits and appraisals.

How often should

Statutory & Mandatory training be refreshed?

Statutory & Mandatory training refresher requirements come from national standards rather than a single organisation.

Most GP practices follow the Core Skills Training Framework (CSTF) for recognised intervals on key topics. Additional guidance includes NHS England (annual Information Governance), Resuscitation Council UK (annual BLS for clinical staff), and frameworks for infection prevention, safeguarding, and more.

CQC expects practices to use standards like CSTF and ensure ongoing staff competence, with local cycles possible based on risk and service needs.

More Course Categories

View all Courses
Care Certificate - Knowledge for New Healthcare Workers

Foundational learning for new staff covering core care standards.

Non-Mandatory Role-Specific Training

Targeted training to build skills for specific job roles.

Non-Mandatory Additional Learning

Optional courses to expand professional and personal development.

Practice Readiness: Myths & Misconceptions

Practical insights to prepare teams for CQC inspections with confidence.

Join eGP Hub today

eGP Hub has been built to support the entire primary care workforce.
Create your free account and discover how simple, modern training for general practice can be.
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Frequently

Asked Questions

Which Statutory & Mandatory courses do our staff need?
Training requirements depend on each staff member’s role, responsibilities and the services your practice provides. Common subjects include fire safety, infection prevention and control, safeguarding, information governance, basic life support, and health and safety. Your practice should identify the appropriate subjects, levels and refresher intervals through its training needs assessment and relevant guidance. CQC does not prescribe one fixed training list for every GP practice.
Courses are developed with reference to relevant UK guidance and training frameworks, including the Core Skills Training Framework where applicable. Practice Readiness modules are informed by CQC guidance relevant to services in England. Employers should check each course’s learning outcomes, level and assessment against staff responsibilities and local requirements. Practical training or workplace assessment may also be needed; Care Certificate e-learning supports the knowledge component and does not replace workplace assessment and employer sign-off.
Learners can download their completion certificates and share them with their practice manager for training records. A practice-manager dashboard is coming soon, with planned features to assign courses by role, track completion and certificate dates, and export training records to Excel.