Non-Mandatory
Additional Learning
Non-Mandatory Additional Learning offers optional modules for healthcare professionals who want to go beyond minimum compliance and build broader skills in inclusion, communication, leadership and quality improvement.
These courses help teams provide more person-centred, equitable care and support service development alongside day-to-day clinical work.
No Credit Card required
2000+
Professionals Trained
Who should complete Non-Mandatory Additional Learning?
- Clinicians and non-clinical staff who want to deepen their understanding of specific topics, such as autism, communication or health inequalities.
- Managers, team leads and quality-improvement leads working on culture, inclusion and service development.
- Staff preparing for new responsibilities, leadership roles or portfolio development.
- Anyone who wants to enhance patient experience and team culture beyond core statutory or role-specific requirements.
Why Non-Mandatory Additional Learning matters in UK healthcare
- Supports better patient experience, especially for people with additional needs or from underserved groups (for example autistic patients or those facing barriers to access).
- Helps organisations build a more inclusive, person-centred culture that aligns with NHS priorities around equality, diversity and health inequalities.
- Provides practical skills that can be applied in service improvement projects, supervision discussions and appraisals.
How Non-Mandatory Additional Learning works
- Additional Learning modules are delivered online in short, focused sessions that combine clear explanations with real-life patient care scenarios.
- Content is designed to be reflective and practical, encouraging staff to think about how they interact with patients and colleagues.
- At the end of each module, learners complete a brief quiz or case-based assessment to check understanding.
- Passing the assessment unlocks an eGP Hub certificate; learners can revisit content and re-take the quiz if they need to improve their score.
Certificates & Proof of Training
Each Additional Learning module provides an eGP Hub certificate on completion. Certificates can be added to CPD records, appraisals and revalidation portfolios as evidence of reflective learning.
How often should Role-Specific courses be refreshed?
There is no fixed national refresh schedule for Additional Learning modules. Many organisations encourage staff to revisit key topics every 2–3 years, or sooner if their role changes or new guidance is released.
Practices can also use these modules flexibly as part of quality-improvement plans, supervision cycles or personal development objectives.
More Course Categories
Statutory & Mandatory
Training
Essential compliance training required for all healthcare professionals.
Care Certificate - Knowledge for New Healthcare Workers
Foundational learning for new staff covering core care standards.
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Frequently
Asked Questions
Which Statutory & Mandatory courses do our staff need?
Training requirements depend on each staff member’s role, responsibilities and the services your practice provides. Common subjects include fire safety, infection prevention and control, safeguarding, information governance, basic life support, and health and safety. Your practice should identify the appropriate subjects, levels and refresher intervals through its training needs assessment and relevant guidance. CQC does not prescribe one fixed training list for every GP practice.
Are these modules aligned with UK frameworks?
Courses are developed with reference to relevant UK guidance and training frameworks, including the Core Skills Training Framework where applicable. Practice Readiness modules are informed by CQC guidance relevant to services in England. Employers should check each course’s learning outcomes, level and assessment against staff responsibilities and local requirements. Practical training or workplace assessment may also be needed; Care Certificate e-learning supports the knowledge component and does not replace workplace assessment and employer sign-off.
Can we see who has completed which courses?
Learners can download their completion certificates and share them with their practice manager for training records. A practice-manager dashboard is coming soon, with planned features to assign courses by role, track completion and certificate dates, and export training records to Excel.