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eGP Hub?

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Frequently

Asked Questions

Which Statutory & Mandatory courses do our staff need?

Training requirements depend on each staff member’s role, responsibilities and the services your practice provides. Common subjects include fire safety, infection prevention and control, safeguarding, information governance, basic life support, and health and safety. Your practice should identify the appropriate subjects, levels and refresher intervals through its training needs assessment and relevant guidance. CQC does not prescribe one fixed training list for every GP practice.

Are these modules aligned with UK frameworks?

Courses are developed with reference to relevant UK guidance and training frameworks, including the Core Skills Training Framework where applicable. Practice Readiness modules are informed by CQC guidance relevant to services in England. Employers should check each course’s learning outcomes, level and assessment against staff responsibilities and local requirements. Practical training or workplace assessment may also be needed; Care Certificate e-learning supports the knowledge component and does not replace workplace assessment and employer sign-off.

Can we see who has completed which courses?

Learners can download their completion certificates and share them with their practice manager for training records. A practice-manager dashboard is coming soon, with planned features to assign courses by role, track completion and certificate dates, and export training records to Excel.