eGPhub

Statutory & Mandatory Training

Statutory & Mandatory training covers the essential subjects every healthcare worker must complete to meet legal, regulatory and organisational requirements. Here eGPHub brings those core modules together in one place so teams can stay compliant, safe and inspection-ready without juggling multiple providers.

 

All Statutory & Mandatory Courses

Moving and Handling

Essential practical guidance to reduce injury risk and promote safe movement techniques in everyday primary care settings.

Estimated duration: 1 hour

Fire Safety

Understand fire risks, prevention measures, and your responsibilities to keep patients, colleagues, and premises safe.

Estimated duration: 1 hour

Equality and Diversity

Promote fair, inclusive, and respectful care by understanding equality legislation and inclusive practice in healthcare.

Estimated duration: 1 hour

Infection Control

Learn how to prevent the spread of infection through effective hygiene, PPE use, and safe clinical practice.

Estimated duration: 1 hour

Safeguarding Children Level 1

An introduction to recognising safeguarding concerns and understanding your role in protecting children.

Estimated duration: 1 hour

Safeguarding Children Level 2

Develop confidence in identifying risk, responding appropriately, and sharing concerns within safeguarding frameworks.

Estimated duration: 2 hour

Safeguarding Children Level 3

Advanced safeguarding training focusing on risk assessment, decision-making, and inter-agency working.

Estimated duration: 3 hour

GDPR

Understand how to handle personal data lawfully, securely, and confidently within healthcare environments.

Estimated duration: 1 hour

Basic Life Support

Learn how to recognise cardiac arrest and deliver effective, timely life-saving interventions.

Estimated duration: 1 hour

Safeguarding Adults Level 1

Gain awareness of adult safeguarding principles and how to respond to concerns appropriately.

Estimated duration: 1 hour

Safeguarding Adults Level 2

Build skills to recognise abuse, assess risk, and take action to protect vulnerable adults.

Estimated duration: 2 hour

Preventing Radicalisation

Understand the Prevent duty and how to recognise and respond to signs of radicalisation in practice.

Estimated duration: 1 hour

Conflict Resolution

Learn practical techniques to manage difficult conversations and reduce conflict in the workplace.

Estimated duration: 1 hour

Display Screen Equipment

Protect your health by learning how to set up workstations safely and reduce musculoskeletal strain.

Estimated duration: 1 hour

Health and Safety in Healthcare

Understand workplace hazards, risk assessments, and safe systems of work in healthcare settings.

Estimated duration: 1 hour

Mental Capacity Act / Consent

Learn practical techniques to manage difficult conversations and reduce conflict in the workplace.

Estimated duration: 1 hour

Control of Substances Hazardous to Health COSHH

Understand how to safely manage hazardous substances and reduce workplace risks.

Estimated duration: 1 hour

RIDDOR

Understand incident reporting requirements and your responsibilities following workplace accidents.

Estimated duration: 1 hour

DoLS Deprivation of Liberty Safeguards

Gain awareness of legal safeguards protecting individuals who lack capacity.

Estimated duration: 1 hour

Statutory & Mandatory Training

  • All staff working in health and care settings, clinical and non-clinical.
  • GP partners, salaried GPs and locums.
  • Nurses, HCAs and allied health professionals.
  • Reception, admin and management teams who support frontline care.

Why Statutory & Mandatory Training Matters in UK Healthcare

  • Helps organisations meet legal duties and CQC expectations. Modules are aligned with CSTF where applicable.
  • Core Skills Training Framework (CSTF) requirements where applicable.
  • Reduces risk around patient safety, data protection, safeguarding and workplace health and safety.
  • Gives managers clear, central evidence that staff have completed required training and refreshers.

How the Statutory & Mandatory Training Works

  • Statutory & Mandatory modules/courses on eGPHub are delivered online through short, focused lessons that combine clear text explanations, visuals and scenario-based examples.
  • Many courses also include video content or interactive elements to bring real world situations to life and keep learning engaging for busy staff.
  • To qualify for a certificate, learners complete a short assessment at the end of each module, typically made up of quiz questions or simple case-based checks of understanding.
  • The assessment must be passed to receive the eGPHub certificate, and learners can usually revisit the content and re take the quiz if they need to improve their score.

Certificates and Evidence

Every Statutory & Mandatory module on eGPHub includes an assessment and an eGPHub certificate of completion. Certificates are available instantly, stored in the learner’s account and exportable for CQC inspections, internal audits and appraisals.

How often should Statutory & Mandatory training be refreshed?

Statutory & Mandatory training refresher requirements come from national standards rather than a single organisation. Most GP practices follow the Core Skills Training Framework (CSTF) for recognised intervals on key topics. Additional guidance includes NHS England (annual Information Governance), Resuscitation Council UK (annual BLS for clinical staff), and frameworks for infection prevention, safeguarding, and more. CQC expects practices to use standards like CSTF and ensure ongoing staff competence, with local cycles possible based on risk and service needs.

Need help with training?

Use this form to ask about access, pricing, or which modules your team needs. Tell us a bit about your organisation and roles, and the eGPHub team will come back with tailored recommendations and next steps. 

Plan Statutory & Mandatory training for your team

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Frequently Asked Questions

Which Statutory & Mandatory courses do our staff need?

Requirements vary by role and setting, but most organisations expect fire safety, infection prevention and control, safeguarding, information governance, basic life support and core health and safety as a minimum, with refreshers at agreed intervals.  

Statutory & Mandatory courses are built around CQC expectations and mapped to NHS CSTF standards where applicable, supporting consistent evidence for inspections and audits.  

eGPHub stores certificates centrally so practices can track completion and download evidence when needed for compliance checks and appraisals.