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Practice Readiness: Myths & Misconceptions

Practice Readiness: Myths & Misconceptions training is inspired by the Care Quality Commission’s official “mythbuster” guidance. These courses help care teams understand what CQC really expects in key areas, clear up common misconceptions, and feel more confident preparing for inspections. 

Modules on eGPHub

Pre-Travel Health Services (Informed by CQC Mythbuster 75

An overview of safe, compliant pre–travel health services in line with regulatory expectations.

Estimated duration: 20 minutes

Pulse Oximetry and Vital Signs Monitoring

Practical guidance on safe monitoring and interpretation of vital signs in primary care, informed by CQC Mythbuster guidance.

Estimated duration: 20 minutes

Surgical Plumes

Understand risks, safety measures, and regulatory expectations around surgical plumes, informed by CQC Mythbuster guidance.

Estimated duration: 20 minutes

Covert Medication

Learn when covert medication may be lawful, ethical, and appropriate in primary care, informed by CQC Mythbuster guidance.

Estimated duration: 20 minutes

Non-Medical Prescribing

Clarifies roles, responsibilities, and governance for non-medical prescribers, informed by CQC Mythbuster guidance

Estimated duration: 20 minutes

Infection Prevention and Control

Key principles for reducing infection risk in GP settings, informed by CQC Mythbuster guidance.

Estimated duration: 20 minutes

Anticoagulant Monitoring

An overview of safe anticoagulant monitoring and patient risk management, informed by CQC Mythbuster guidance.

Estimated duration: 20 minutes

Patient Safety Alerts

Understand how to receive, act on, and document patient safety alerts, informed by CQC Mythbuster guidance.

Estimated duration: 20 minutes

Freedom to Speak Up

Promotes a safe culture for raising concerns and protecting staff, informed by CQC Mythbuster guidance.

Estimated duration: 20 minutes

Storing Liquid Nitrogen

Covers safe storage, handling, and governance of liquid nitrogen, informed by CQC Mythbuster guidance.

Estimated duration: 20 minutes

Staff Not Directly Employed by the GP Practice

Staff Not Directly Employed by the GP Practice 
Clarifies responsibilities and oversight for non-employed staff working in GP settings, informed by CQC Mythbuster guidance.

Estimated duration: 20 minutes

Cervical Screening

Outlines safe delivery, consent, and governance of cervical screening services, informed by CQC Mythbuster guidance.

Estimated duration: 20 minutes

Immunising People with Underlying Health Conditions

Guidance on safe vaccination of higher-risk patients, informed by CQC Mythbuster guidance.

Estimated duration: 20 minutes

Spirometry in General Practice

Covers governance, competence, and safety in spirometry testing, informed by CQC Mythbuster guidance.

Estimated duration: 20 minutes

Physician Associates in General Practice

Explains scope of practice, supervision, and governance requirements, informed by CQC Mythbuster guidance.

Estimated duration: 20 minutes

Sexual and Reproductive Health

Key considerations for delivering safe, respectful sexual health services, informed by CQC Mythbuster guidance.

Estimated duration: 20 minutes

Mandatory Training Considerations

Understand how to identify and evidence appropriate mandatory training, informed by CQC Mythbuster guidance.

Estimated duration: 20 minutes

Advanced Nurse Practitioners

Clarifies scope, governance, and accountability of ANPs in primary care, informed by CQC Mythbuster guidance.

Estimated duration: 20 minutes

NHS Health Checks

Overview of safe delivery and governance of NHS Health Check services, informed by CQC Mythbuster guidance.

Estimated duration: 20 minutes

Practice Induction Packs

Guidance on creating effective, compliant induction packs for new staff, informed by CQC Mythbuster guidance.

Estimated duration: 20 minutes

Care for People with Learning Disabilities in GP

Supports inclusive, reasonable-adjustment-focused care, informed by CQC Mythbuster guidance.

Estimated duration: 20 minutes

Consent for Minor Surgery in GP

Explains lawful consent processes for minor surgical procedures, informed by CQC Mythbuster guidance.

Estimated duration: 20 minutes

Managing Test Results and Medical Correspondence

Outlines safe systems for handling results and correspondence, informed by CQC Mythbuster guidance.

Estimated duration: 20 minutes

NICE Quality Standards

Explains how NICE quality standards apply in primary care, informed by CQC Mythbuster guidance.

Estimated duration: 20 minutes

Caring for Carers

Supports identification and care of unpaid carers in GP settings, informed by CQC Mythbuster guidance.

Estimated duration: 20 minutes

Caring for People with Dementia

Promotes safe, person-centred dementia care, informed by CQC Mythbuster guidance.

Estimated duration: 20 minutes

GP Fit Notes

Clarifies completion, certification, and legal considerations of fit notes, informed by CQC Mythbuster guidance.

Estimated duration: 20 minutes

Care for Advanced Illnesses and End of Life

Supports high-quality end-of-life care planning and delivery, informed by CQC Mythbuster guidance.

Estimated duration: 20 minutes

GP Nurses

Clarifies roles, supervision, and governance for nurses in GP practices, informed by CQC Mythbuster guidance.

Estimated duration: 20 minutes

Summary Care Records

Explains access, consent, and safe use of Summary Care Records, informed by CQC Mythbuster guidance.

Estimated duration: 20 minutes

Patient Group Directions and Patient Specific Directions

Clarifies lawful use of PGDs and PSDs in primary care, informed by CQC Mythbuster guidance.

Estimated duration: 20 minutes

Verification and Certification of Death

Outlines responsibilities and legal processes following a patient’s death, informed by CQC Mythbuster guidance.

Estimated duration: 20 minutes

Assessing Medical Records

Covers safe, accurate, and lawful review of patient records, informed by CQC Mythbuster guidance.

Estimated duration: 20 minutes

Emergency Medicines in General Practice

Guidance on availability, storage, and use of emergency medicines, informed by CQC Mythbuster guidance.

Estimated duration: 20 minutes

Gillick Competency and Fraser Guidelines

Explains consent and confidentiality for children and young people, informed by CQC Mythbuster guidance.

Estimated duration: 20 minutes

Use of AI in GP Services

Introduces safe, ethical use of AI in primary care delivery, informed by CQC Mythbuster guidance.

Estimated duration: 20 minutes

Who is it for?

  • Practice managers and partners responsible for inspection preparation. 
  • Clinical leads, nurses, HCAs and pharmacists involved in medicines, long-term condition care and clinical governance. 
  • Reception and admin teams who handle test results, correspondence, induction packs and patient communications. 
  • Governance, quality-improvement and training leads across GP practices and PCNs. 

Why this matters

  • Helps practices align policies and day-to-day processes with relevant guidance and domains, rather than relying on hearsay. 
  • Reduces inspection anxiety by clarifying what is and is not required around issues such as mandatory training, recruitment checks, consent, medicines, and use of new roles like physician associates. 
  • Supports safer, more consistent care by tightening governance in high-risk areas such as infection control, emergency medicines and test-result handling. 

How this works

  • Modules are delivered online in short, focused lessons using practical examples, so managers can quickly spot gaps between current practice and CQC expectations. 
  • At the end of each module, learners complete a brief quiz or assessment; passing unlocks an eGPHub certificate that can be saved. 
  • Teams or individuals can use modules individually or as part of a structured inspection-readiness plan. 

Certificates and Proof of Training

Each “Practice Readiness: Myths & Misconceptions” module includes a downloadable eGPHub certificate once the assessment is passed. Practices can file these certificates alongside policies, audits and meeting notes as evidence that staff have engaged with relevant CQC mythbuster guidance and understand how it applies locally. 

How often should “Practice Readiness: Myths & Misconceptions” modules be refreshed?

CQC mythbuster content should be revisited whenever guidance is updated or when roles, services or inspection findings highlight a need for improvement. Many practices build key modules (for example infection control, test-result handling, emergency medicines and induction packs) into an annual or bi-annual governance cycle, always following local policies and risk assessments. 

Need help using Practice Readiness: Myths & Misconceptions in your practice?

Use this form to tell us about your organisation, upcoming inspections and priority risk areas. The eGPHub team can suggest a tailored set of “Practice Readiness: Myths & Misconceptions” modules and help you plan access for leaders, clinicians and support staff. 

*We’ll only use your details to respond to your enquiry and manage your eGPHub account, in line with UK GDPR

Frequently Asked Questions

Practice Readiness: Myths & Misconceptions” training replace our own policies?

No. These modules explain CQC’s expectations and common myths, but each practice must still maintain local policies, protocols and audits that reflect its own services and risks. 

Yes. Certificates and learning records can support evidence for staff training, governance and understanding of CQC requirements, alongside policy documents and quality-improvement work. 

Leads should prioritise modules that match their responsibilities, for example managers and partners for governance and induction, clinicians for medicines and clinical topics, and reception/admin staff for results handling and communication. Practices can map modules to roles within their training matrix.